Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Where shadow meets light, design flows naturally

Last Updated: December 15, 2023

Introduction

At ShadowFlux Vireon Studio, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, engage our services, or interact with us in any capacity.

As a sustainable architecture firm specializing in environmentally conscious design, we believe in transparency and responsibility - values that extend to how we handle your personal data.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number, mailing address)
  • Project details and requirements when you request our services
  • Communication preferences and history
  • Professional information (company name, job title, industry)
  • Payment and billing information for contracted services

Technical Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To provide sustainable architectural design services, consultations, and project management
  • Communication: To respond to inquiries, provide project updates, and maintain professional relationships
  • Business Operations: To process payments, maintain records, and fulfill contractual obligations
  • Website Improvement: To enhance user experience and optimize our digital presence
  • Marketing: To share relevant information about our services, with your consent
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted contractors, consultants, and vendors who assist in our operations
  • Professional Partners: With engineers, contractors, and other professionals involved in your project
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit permission for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Secure servers and encrypted data transmission
  • Access controls and authentication procedures
  • Regular security assessments and updates
  • Employee training on data protection practices
  • Secure storage and disposal of physical documents

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our protective measures.

Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal requirements
  • Portability: Request transfer of your data in a structured, commonly used format
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Request limitation of processing under certain circumstances

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve functionality and user experience
  • Provide personalized content and advertisements

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Data Retention

We retain personal information for as long as necessary to:

  • Fulfill the purposes outlined in this privacy policy
  • Comply with legal obligations and professional standards
  • Resolve disputes and enforce agreements
  • Maintain project records and portfolios as required by architectural practice standards

Project-related information may be retained for extended periods due to professional liability and regulatory requirements in the architecture industry.

International Data Transfers

As a Canadian company, we primarily process data within Canada. If we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes through:

  • Email notification to registered users
  • Prominent notice on our website
  • Updated "Last Modified" date at the top of this policy

Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer

ShadowFlux Vireon Studio

1250 Queen Street West, Suite 400

Toronto, ON M6K 1L3, Canada

(416) 555-0847

info@shadowfluxvireon.info

We are committed to addressing your privacy concerns promptly and will respond to your inquiry within 30 days of receipt.